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Clean & Polish is dedicated to providing top-quality service that is free of interruptions or delay - in a word, seamless. Our Customer Service Program allows us to understand each client's expectations, guaranteeing that the project will be completed without miscommunication.

Our Customer Service Program is unparalleled in the industry. At the start of your project, a company representative will meet with you to discuss the job requirements and to assure that our staff - from the senior management team to each individual staff member - has a full understanding of the scope of the project. This representative will work closely with you from beginning to end. The meeting allows us to clarify project details without delaying the start or completion of work.

   
   
 
  • Overall project specifications and expectations of the client

  • Requirements or caveats for the project or staff (security codes, after-hours or weekend service, I.D. badges, keys, etc.)

  • Problem areas or concerns that may impede the completion of service (improvements or ongoing construction)

  • Adjustments that may be needed over the course of the project

  • Meeting coordination with key personnel from Clean & Polish and client staff

  • Access to the company at all times, through your customer account executive

Your account executive will meet with you again once your project is completed to ensure that you are pleased with the quality of service you received.


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